Job Description

What you will do  

In this role you will help save lives by assisting in the service and maintenance of fire sprinkler systems. You will also be stepping onto a noble career path - to be a life safety professional.

Helpers are responsible for assisting the Lead Fire Sprinkler Fitter with conducting service, maintenance and repairs on Sprinkler and Suppression life safety product lines. Johnson Controls will take an active role in laying out a training and development program for Sprinkler Helpers to help them begin the apprenticeship program, achieve NICET certifications and get promoted to higher levels of responsibility in our organization and in the fire industry.

How you will do it  

• Assisting Lead Sprinkler Fitter in performing repairs, maintenance and testing of fire sprinkler systems and associated devices to make sure they are fully functional and operational 
• Learn and follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, ect., in order to diagnose and repair equipment/system.
• Complete Inspection reports and repair documents with proper coding through communication devices such as smartphone, laptop computers and/or hard copy 
• Follow and maintain a highly structured service schedule 
• Perform duties with the safety of yourself and your colleagues and customers in mind 100% of the time 
• Perform other duties as assigned 

What we look for  

  Required  

• High School Diploma or equivalent required 
• Demonstrate a high level of customer service 
• Able to work well with others 
• Self-starter who can eventually work with little to no supervision 
• Strong organizational skills, positive attitude, and an ability to learn quickly 
• Basic computer skills – Microsoft (Excel, Word, Outlook) along with Smartphone skills  
• Able to follow verbal and written instructions 
• Capable of performing physical labor to include carrying and moving equipment and tools up to 70 lbs. 
• Must be able to climb ladders and willing to work with scaffolding and high lift equipment up to 40 feet. Understanding this may include working within ducts, crawl spaces, above ceilings etc.
• Able to work flexible hours including alternate shifts or weekends to meet customer requirements 
• Able to adhere to, implement, and always follow safety guidelines and procedures 
• Able to participate and successfully complete the apprenticeship program 
• Possess a valid driver’s license and driving record that meets company requirements 
• Able to pass a pre-employment background and drug test 

Preferred   

• Experience in reading and interpreting blueprints, diagrams, schematics, submittals and operational/product manuals (this can be taught to employee in first 12 months).
• Understands the importance of providing quality service, inspection and technical installation support. 
• Experience with hand tools (this can be taught to employee in first 12 months) 

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