Job Description

At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make. As part of MOD, your efforts and expertise will be in service to our Squad and our stores, empowering our purpose every day.

We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply.

Compensation: $87,500-$95,000

*Actual salaries will vary based on a candidate’s qualifications, competencies, experience, geographic location.

MOD Pizza offers a total compensation package including:

• Company and/or individual performance annual bonus
• Medical/dental/vision/life insurance/disability insurance options
• Up to 20 paid vacation days per year and 11 paid holidays
• 401(k) retirement eligibility
• Paid sick leave
• Paid parental leave
• Employees can progress through the pay range by earning performance-based pay increases
• Access to MOD's Employee Assistance Program

Summary

An Operations Services Manager supports operations services in the development and implementation of long-term strategic initiatives by leveraging Lean principles, testing and analytics and scientific techniques to design, implement and improve systems of people, information and physical layouts. The Operations Services Manager supports operations services function by expanding the knowledge of the CI process and collaborates with every department to execute implementation plans. 
As an Operations Services Manager, you will…

• Leverage mathematical, statistical, and scientific techniques to design, analyze, implement, and improve systems of people, information, equipment and products 
• Collaborate with all departments to test and analyze new programs
• Validate project requirements through low fidelity experiments
  
   

Key Responsibilities

• Perform data gathering in support of organization wide identified cost savings initiatives
• Analyze gathered data to determine cost benefit analysis of specific initiatives to determine highest probability of return on investment to organization.
• Implement and execute identified Lean projects from conception to completion to deliver cost savings and process efficiencies across the organization
• Responsible for accomplishing objectives through other people requiring effective collaboration and relationship building skills
• Facilitates focused improvement projects to eliminate waste, drives overall efficiency and improves quality
• Responsible for helping the Operations leadership teams achieve business KPI’s through implementation of CI programs 
• Acts as a CI resource and coach to build problem solving skills in teams and facilitate improvement efforts

Basic Qualifications

• Experience in leading Lean focused improvements. Understanding of root cause analysis and PDCA cycle, kaizen workshops in the areas of: 5S, standard work, visual management, theory of constraints
• High impact coach that has a proven track record to develop a problem-solving culture across multiple organizations 
• Ability to lead cross-functional teams to implement cost savings projects across the enterprise
• Solid systems understanding and ability to identify improvements needed
• Creative problem solving and innovative approaches to resolve complex problems
• Ability to work with minimal direct supervision, in a fast-paced, dynamic environment
• Strong interpersonal and communication skills and able to effectively interface within all levels of the organization

Preferred Qualifications

• Deliver training in Lean Principles, C.I. tools and methods
• Facilitate improvement meetings / events in the company
• Coach and mentor all team members in the use of data and ‘speaking with facts & data'
• Guide the team through a structured problem-solving process
• Knowledge of statistical software, SQL, R, Python and simulation modeling software
• Experience with Tableau

This Job Description is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com. MOD is a fair chance employer.

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