Job Description

SIMEDHealth is currently seeking a full-time Medical Assistant / Back Office Coordinator for our Primary Care office located in Gainesville. The MA / Back Office Coordinator (MA/OC) is a working Medical Assistant who supervises MA staff for our Primary Care Division and provides clinical and administrative support to the physicians, and advanced care providers. Qualified candidates will have a Medical Assisting, LPN, or similar background.The MA/OC serves as a role model for clinical staff and promotes teamwork, integrity, and continuous practice improvement. The MA/OC supervises all patient services functions and strives to maintain exemplary service and satisfaction standards at all times. The MA/OC is also responsible for compliance with all OSHA/CLIA and HIPAA regulations and ensuring completion of all duties vital to business operations. The MA/OC is a highly visible "go to" person that is always responsible for creating a positive impression with staff, patients, family members, and other visitors to the office. The MA/OC ensures that patients receive clinical care such as vital signs, assisting MDs with procedures, and other patient care duties. Insurance & authorization information must be gathered in a timely and accurate fashion. The MA must do his/her position while remembering Customer Service, safety and professionalism are key components of this position.Qualified Candidates should have:High school diploma or equivalency REQUIREDMedical supervisory experience REQUIRED Proficiency in Microsoft Office software REQUIREDProfessional appearance professional oral and written communication skills are REQUIREDMedical Assistant, LPN, or similar background or certification.AA/AS degree or higher PREFERRED (experience may substitute for education).Specialization in Medical Office Management PREFERREDAdditionally, candidates should have:Minimum 3-5 years in a medical or hospital setting REQUIREDMinimum 2-3 years in a supervisory role in a healthcare setting REQUIREDElectronic health record experience REQUIREDPrevious experience in a leadership position; must be able to motivate others, display excellent communication skills and be goal oriented.Background as a Medical Assistant, EMT, LPN, RN, or similar is highly encouraged.The following is a list of job duties you may be responsible for:Assist with managerial functions as assignedTrain, coordinate and orient new staff membersShall be trained to fill in and be able perform all the functions of the positions you are supervisingShall schedule appointments when necessaryCoordinate schedules, staff time off, workflow, and delegate assignmentsMonitor staff hours, sign off on timecardsEnsure compliance with OSHA/CLIA/HIPAA and provide training as neededOversee supply ordering and drug samplesDelegate duties as appropriateReview charts to ensure that all appropriate documentation is present Ensure copies of reports, diagnostic test results, etc. are available in the chart if neededRoom patients: obtain full set of accurate vital signs and document in chart or EHR (Obtain vital signs such as height, weight and temperature; past medical history (or changes) and review meds / document meds from outside sources), allergies, MIPS, Wellness, and SDOHCall in medication refills after prior approval from the physicianAdminister medications as ordered by provider (e.g. injections, oral and topical) for which you are qualified and instructedPull all new diagnostic and lab results daily and gives to physician for reviewAssist/perform all necessary patient procedures for which you are qualified. May perform EKGs, dressings and wound care depending on practice make upCheck samples for expiration dates monthly and properly discard outdated medicationsTriage and screen telephone calls and retrieve voice mail messages promptly; inform physician of all patient communications after pulling patient chart. All communications are to be documented in patient chart / EMRKeep work and nurse's station area clean and safe and properly dispose of all sharps containers and biohazard waste for each roomPrint daily schedules for physician or provider; notify them of changes in schedule the night before clinicAssist patients with forms and paperwork as neededPrepare insurance forms, as needed, for physician's signatureKeep exam rooms clean and ensure patient rooms are neat and stocked. Notify manager of any supplies needed and check expiration dates on all supplies and samples.Assist with the ordering of medical supplies and cost containmentTaking & relaying messages for nursing staff and doctors. Respond to patient calls as appropriateEnsure consent forms and documents for patients are stocked in exam rooms at all timesSending correspondences to patients, physicians or staff as needed and document EHR as needed.Draw blood and obtain urine samples and prepare for pick upEnter labs into EHR and prepare for transportWill work as a team with the other medical assistantsWill cover other MA's for lunch and when they are out of the office. Including returning patient calls and refilling medicationsPrepare staff evaluationsAdministrator for Florida ShotsCoordinate logon for local hospitals and other inpatient facilitiesCoordinate vaccine ordering for division and other locations.Make sure all incident reports are properly documented and protocols followed.Help onboard new Physicians and Advanced Care ProvidersMonitor Tuck-In patientsMake sure oxygen and refrigerator logs are maintainedObtain lab supplies as needed for the clinicsWeekly meetings with Lead MA'sMonitor fax server & tasksCoordinate MA Student training programsDelegate duties to PRN staff as neededMake TCM/ER calls and correspondences per protocol.Attend population health meetingsObserving patient and staff safety policies & proceduresThis list of duties is for your assistance but is in no way the extent of what you are expected to do. Duties may be added or changed. If more help is needed in other areas with other clinics, we expect full cooperation and assistance to reach our team goals.SIMEDHealth is an equal opportunity employer. To learn more about SIMEDHealth, please visit SIMEDHealth.com/jobs. SIMED

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