Licensee Business and Operations Coach Job at Yum!, Plano, TX

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  • Yum!
  • Plano, TX

Job Description

Job Description

We are seeking an experienced Business and Operations Coach to join our team, working closely with our non-traditional licensee partners to enhance their Pizza Hut operations. The ideal candidate will possess a strong background in business coaching, operational efficiency, and relationship management. As the liaison between Pizza Hut and the licensee partner, you will play a critical role in ensuring the success of both parties.

Key Responsibilities:
  • Serve as the primary point of contact between Pizza Hut and our licensee partners, fostering strong, collaborative relationships
  • Provide guidance and support to new and existing licensees in all aspects of restaurant operations, including food quality, customer service, profitability, and growth
  • Monitor and report on key performance indicators related to Pizza Hut brand standards and operational procedures; implement accountability processes to ensure compliance
  • Provide initial and ongoing training and development to licensee partners and their staff, ensuring best practices are followed and company standards are upheld
  • Conduct Business Reviews with licensees to achieve mutually established targets including assessment of financial statements and operational performance
  • Collaborate with cross-functional teams within Pizza Hut to ensure alignment and support for non-traditional licensee partners
Requirements:
  • 5+ years of experience in business coaching, operations management, or a related role, preferably within the food service or retail industry
  • Strong leadership, coaching, and mentoring skills
  • Excellent interpersonal and communication skills, with the ability to build and maintain relationships at all levels
  • Ability to analyze financial statements and operational reports and develop action plans to achieve performance targets
  • Ability to work independently, managing multiple priorities and deadlines
  • Travel: 40-50% travel expected
Preferred Qualifications:
  • Bachelor's degree in Business Administration, Hospitality Management, or related field
  • Experience working with non-traditional or multi-unit retail environments
  • Knowledge of the pizza industry and familiarity with food safety regulations
  • Bilingual or multilingual capabilities
If you have a passion for driving operational excellence, ensuring brand standards, and coaching and mentoring others to achieve their full potential, we encourage you to apply for this exciting opportunity as a Pizza Hut Business Licensee Coach.

Salary Range: $93,800 - $110,400 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors.

About Us

Who We Are


Founded in 1958, Pizza Hut - a subsidiary of Yum! Brands, Inc. - now operates more than 18,000 restaurants in more than 100 countries. Pizza Hut is leading the way in providing customers with great experiences, innovating with technology and new products, as well as delivering exceptional service.

Our People & Culture

We're looking for people who LOVE pizza and thrive in a fun, past paced, and customer-centric environment. At our corporate campuses, Pizza Hut has created the perfect place for you to grow your career. Every day, you'll work to support our franchisees and teams across the U.S., continuously challenging yourself to feed more possibilities. In return, we'll provide professional development and career growth opportunities so that you can become your best and achieve your goals. And we'll sweeten the deal by immersing you in our world-class recognition culture and providing a robust array of benefits, some highlights include:
  • Hybrid work schedule and year-round half day Fridays
  • Onsite childcare through Bright Horizons
  • Onsite dining center
  • Onsite gym with fitness classes and personal trainer sessions
  • 4 weeks of vacation per year plus holidays and time off for volunteering
  • Tuition reimbursement and education benefits
  • Generous parental leave for all new parents and adoption assistance program
  • 401(k) with a 6% matching contribution from Yum!
  • Comprehensive medical & dental including prescription drug benefits and 100% preventive care

Giving Back

As a global company, Pizza Hut aims to make the world better by acting responsibly with respect to food, planet and people. Whether it's donating food through the Harvest Program or supporting literacy with the Pizza Hut BOOK IT! Program - the company, our franchisees and our team members are committed to improving the communities we serve.

Pizza Hut is an equal opportunity workplace and committed to fostering an inclusive, diverse culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability and genetic information (including family medical history). Yum!

Job Tags

Holiday work,

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