Genesis10 is currently seeking a Instructional Technologist for a contract through December 2025 working with an insurance client located in Milwaukee, WI. Summary: Join a team of Learning Management System (LMS) professionals and serve as a Learning Management System (LMS) subject matter expert and administrator for Field Learning and Development. Perform day-to-day administration and management of the Docebo LMS in support of field learners at client including but not limited to troubleshooting, course management, program builds, assignments, tracking, and reporting. Responsibilities: Manage and administer content on current learning management system (Docebo) and supporting technologies in support of Field Learning and Development and key stakeholder requirements. Create and administer processes to streamline the management of LMS content and support the efficiency and effectiveness of the process. Create and consult to larger program builds. Provide exceptional learner support service, handling calls, emails, open tickets, and troubleshooting for field LMS users. Understand and administer user roles, granting access and role-based user permissions as appropriate. Stay on top of and communicate Docebo enhancements, release schedules, and integration opportunities that impact and enhance our user experience in partnership with digital product partners. Develop and facilitate training on the effective use of the LMS, including in-person/virtual classes, guides/best practices for our LMS experience, and quick how-to guides for other LMS admins. Support the creation, maintenance and reporting of metrics via the LMS and other metrics software in support of learning solutions. Partner with division and other home office partners and stakeholders to understand current and future system and support requirements. Collaborate with IT partners on system operations and support. Understands and streamlines regulatory requirements for the field in terms of their learning assignments, time-sensitivity, and how Contract, License, and Registration department integrates into the regulatory and product qualification experience. Understands the capabilities of how the LMS integrates with course authoring tools and other internal platforms to drive a consistent and cohesive learning experience for the end user. Helps support Workday (Home Office LMS) when content may need to reside, be assigned, and reported on for field and home office users. Qualifications Bachelor's degree in instructional technology, or related experience required. Minimum 3-5 years of experience working in a corporate training organization with responsibility for the learning management system administration and support. Experience with Learning Management Systems, specifically Docebo and Workday. Experience with
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