Job Description

Job Description

Job Description

Legal Aid of the Bluegrass seeks a Long-Term Care Ombudsman for its Morehead, KY based office. Legal of the Bluegrass is a non-profit civil legal aid provider with a 50-year history of making a positive impact in communities located in northeastern and central Kentucky. The Paralegal/Nursing Home Ombudsman advocates for the rights of people confined to nursing homes/assisted living facilities in five counties around Morehead.

Responsibilities include:

• Interacting with residents of nursing homes, assisted living facilities, and personal care homes, nursing facility staff, other staff members, service providers, and local funders and state oversight personnel in a professional, appropriate, collegial, and cooperative manner.
• Establishing and maintaining relationships with residents to establish trust and obtain accurate and complete information.
• Identifying, investigating, and resolving complaints made by or on behalf of residents.
• Developing, helping develop or maintaining relationships with citizen organizations and volunteers to participate in the program.
• Legal research and drafting.
• Data entry and clerical duties; etc.
• Entering data appropriately in LABG’s electronic case management system.
• Maintaining time records of all work related activities and enter accurate data on a timely basis into LABG’s electronic case management system as per 45 CFR Part 1626 and per LABG’s procedures.
• Other duties as assigned.

Requirements, Skill & Abilities include:

• Four-year degree from an accredited College or University or an Associate’s Degree in Paralegal or Legal Studies, or have equivalent experience (e.g. at least working with the elderly in an investigative and advocacy position).
• Ability to clearly and accurately communicate verbally and in writing.
• Ability to advocate for the community’s most vulnerable people professionally and non-confrontationally.
• Ability to coordinate work with the state oversight agency
• Ability to use office and computer technology, including case management and word processing software.

Legal Aid of the Bluegrass is a non-profit law firm providing civil legal assistance to nearly 220,000 low-income people in 33 counties from 4 offices located in Covington, Lexington, Morehead, and Ashland. Legal Aid of the Bluegrass’ legal practice is primarily in the areas of family law, domestic violence, government and VA benefits, and housing and consumer law. It has been and will continue to be the policy of Legal Aid of the Bluegrass to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.

At Legal Aid of the Bluegrass, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and success. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals but also truly valued for their unique perspectives. The position is open until filled.

Qualified Candidates should send resume, cover letter, writing sample, and references to Resumes@lablaw.org with the subject line Long-Term Care Ombudsman

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