Job Description

Are you a caring individual? Do you enjoy helping others and making friends? If you answered yes then would you enjoy working with others like you. We are seeking an experienced Insurance Specialist to join Bone Dry Roofing who cares about their customers, friends, family, and work associates. The successful candidate will work with our clients to assist them in filing insurance claims for damage to their roofs. They will be responsible for navigating the insurance process on behalf of our clients and ensuring that claims are processed efficiently and accurately. The Insurance Specialist will work closely with our sales and production teams to ensure that roofing repairs are completed in a timely and efficient manner.

Duties and Responsibilities

• Work with Bone Dry sales Representatives and clients to assess damage to their roofs and determine the need to file an insurance claim
• Generate detailed cost estimates utilizing measurements and photos taken with the purpose of reaching an agreed scope of work with the insurance carrier
• Assist and advise sales team for each particular claim
• Advise clients on the insurance claims process and keep them informed
• Communicate with insurance adjusters on behalf of clients to ensure accurate assessment of damage and appropriate payment for repairs
• Follow up with insurance companies to ensure timely payment of claims and resolve any issues or discrepancies that arise
• Keep detailed records of all insurance claims and maintain accurate documentation of all communications with clients, insurance companies, and production team
• Invoice insurance carriers and follow up for payments while keeping company stakeholders up to date
• Stay up-to-date with changes in insurance regulations and policies that may impact the claims process
• Provide excellent customer service and maintain positive relationships with clients, insurance companies, and other stakeholders
• Be able to learn and navigate multiple technology platforms to perform daily tasks

Skills and Characteristics

• Attention to detail
• Excellent communication and interpersonal skills
• Ability to manage multiple projects and prioritize workload effectively
• Great listening skills
• Conscientiousness and promptness
• Great time management
• Honesty
• Integrity

Qualifications

• Preferred experience in insurance claims processing or related field
• Construction knowledge a plus
• High school diploma or equivalent required; Bachelor's degree in business, insurance, or related field preferred
• Strong knowledge of insurance regulations and policies related to roofing damage claims
• Proficient in Microsoft Office and other relevant software applications
• Valid Drivers license

Compensation and Benefits

• Competitive pay commensurate with experience
• Medical, Vision, and Dental insurance
• 401(k) plan with 3% automatic company contribution
• Company paid Life Insurance
• Company paid short term disability
• PTO, Vacation, Holidays
• Free access to On-Site Gym

Bone Dry Roofing is an Equal Opportunity/Affirmative Action employer. It is our policy not to discriminate against any Associate or Applicant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, national origin, sex, age, disability or handicap, genetic information, citizenship status, service member status, or any other characteristic protected by federal, state or local law. This policy of nondiscrimination in employment includes but is not limited to recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff, or termination of employment. If you require assistance in the application process you are welcome to contact recruiting@bonedry.com, and a representative will be in touch.

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