Job Description
Respond to customer and employees questions and concerns via phone, email and in person.
Able to speak read and write in both languages English and Spanish
Maintain positive customer relations and resolve customer grievances
Administrative duties as keep records, file, elaborate and respond emails, answering the phone in a timely manner.
Collaborate with other team members and clients to ensure customer satisfaction
Follow company guidelines when handling customer request and issues.
We are proud to be an Equal Opportunity Employer. It is our policy to provide equal employment opportunities to all qualified applicants and employees without regard to their race, color, religion, sex, sexual orientation, marital or civil union status, age, national origin, physical or mental handicap and/or disability, citizenship, veteran status, genetic information or any other basis prohibited by local, state, or federal law.
We are proud to be an Equal Opportunity Employer. It is our policy to provide equal employment opportunities to all qualified applicants and employees without regard to their race, color, religion, sex, sexual orientation, marital or civil union status, age, national origin, physical or mental handicap and/or disability, citizenship, veteran status, genetic information or any other basis prohibited by local, state, or federal law.
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