Job Description

Overview:

Content moderator jobs continue to be on the rise as the online world never stops needing content moderation.

A Content Moderator is always on guard, maintaining the online reputation of a business. They screen, monitor, and approve content in compliance with the websites guidelines. Also, they promote excellent customer service and help to cultivate a strong community around the brand.

Qualifications:

Qualifications:

• Bachelors degree in any field.
• Fresh graduates are welcome to apply.
• Excellent attention to detail and ability to maintain focus during repetitive tasks.
• Strong understanding of social media platforms and various content types.
• Ability to stay current with evolving content policies and guidelines.
• Analytical and critical thinking skills.
• Ability to work in different shifts rotation (24/7 shifts).
• Ability to work on site for 100%.
• Previous business process outsourcing, customer service, or content moderation experience is a plus.
• Fluent in Vietnamese language and B2 level in English.
• Must be able to speak, read and write the required language to support

Technical Skills:
Minimum typing speed of 40wpm with a 90% accuracy score.
Computer literate and fully conversant in Microsoft Windows and Microsoft Office

Your application will include the following questions:

• Which of the following statements best describes your right to work in Thailand?
• What's your expected monthly basic salary?
• How much notice are you required to give your current employer?
• Which of the following languages are you fluent in?
• Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)

Responsibilities:

(May perform other duties as requested that may not be specifically addressed in this document)

• Review, classify, annotate, categorize, group, mask, or label content related to video, audio, text, image, documents, or other relevant data based on defined guidelines
• Generate data sets for production and machine learning purposes
• Actively listen and classify different audio datasets, including human and animal sounds, songs, music, conversations, etc.
• Review and classify emotions, gestures, and other relevant elements in content
• Annotate images in heat graphs or spectrograms to determine sleeping or active states
• Understand and stay up-to-date with content policies and guidelines
• Review online videos, social media, web pages, and advertising content for compliance with policies and guidelines. Content could be in text, image, audio, video, or any other format
• Identify content that does not comply with requirements and flag it for action
• Use basic judgment to perform required tasks effectively and accurately
• Display a strong bias to doing whats right for our community in supporting social medias mission
• Enforce social media Terms of Use by carefully monitoring reports of abuse on the site
• Work in a 24/7 shift rotation

Teleperformance USA

Job Tags

Holiday work, Shift work, Rotating shift, Weekend work, Afternoon shift,

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