Location: Fully Onsite in Liberty Lake, WA
We have 2 Content Moderator openings. The available shift schedule is:
About the Job:
You will need to work hard to stay ahead of the curve, believe in what you’re doing, and have pride that your work contributes to the success of the business. Navigate our platform to ensure content is within our published Community Guidelines. We are at the top of the market and in order to continue our growth trajectory we will need an even stronger compliance team to guide us along the way.
The company sees the work done here as a competitive advantage, one that has helped tremendously up to this point. With the ever-changing landscape, the business is preparing its compliance foundation for the next stages. The ideal candidate will find this challenging and rewarding.
You will work within the Compliance Team and contribute to the success of the organization by identifying and seeking solutions for acceptable content.
The company is looked upon as a leader in our industry.
Responsibilities:
Demonstrate fluency in company policies and procedures, code of conduct, and community guidelines
Review live streams for content looking for sensitive activity that violates the terms and conditions of the platform
Review submissions for appropriateness to company policies and procedures
Make classification/reporting decisions per specific rules
Demonstrate a keen attention to detail resulting in high-quality work product
Follow instructions, apply guidelines, and work independently
Manage time well to complete assigned projects, assist teammates, and meet strict deadlines
Work within a team, communicating effectively with colleagues
Attend regular team meetings and other relevant meetings
Provide expert feedback to teammates, Manager, and others within the company
What we are looking for:
At least 6 months of experience in a moderator role with above-average KPIs is preferred
Demonstrated ability to make quick decisions based on inputs available
Prior job experience in a related field preferred
Mature and professional demeanor while viewing and addressing a variety of content and user situations
Logical problem-solving skills
Strong personal resilience with the ability to operate in a pressured and fast-paced environment
Demonstrated adaptability and a positive approach to challenges
Superior written and verbal communication, customer service, and time management skills
Excellent Computer skills and ability to navigate the internet
Proficient in Microsoft Office (Outlook, Word, Excel & PowerPoint)
Good self-motivation
Benefits/Perks:
Employer-paid Medical, Dental, and Vision benefits
Life & Disability Insurance Coverage
Health Care FSA
Day Care FSA
Gym/Wellness Reimbursement
$175 transportation Reimbursement
Day Care FSA
401(k) with a 50% contribution match (no limit)
Generous Vacation and PTO plan
Paid Holidays
Semi-Annual Profit Sharing
A reasonable, good-faith estimate of the minimum and maximum base pay for this position is $16-$19 per hour with eligibility for overtime. This estimate is dependent on a variety of factors. This position will also include profit sharing, which also depends on a variety of factors.
Accretive Technology Group is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, or national origin.
Unfortunately, we do not provide visa sponsorship, visa transfer, or corp-corp arrangements.
Agencies - NO unsolicited submissions will be accepted and if any Agency does submit an unsolicited candidate that Agency shall have no recourse from Accretive Technology Group.
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