Chief Operating Officer (COO)
About the Company
Well-regarded private club
Industry
Hospitality
Type
Privately Held
Founded
1908
Employees
11-50
Specialties
About the Role
The Company is in search of a General Manager/Chief Operating Officer (GM/COO) to lead its private, member-owned club with a strong sense of community and a focus on family-centric activities. The successful candidate will be a visionary and dedicated thought partner, fostering an inclusive and inviting culture while strengthening membership growth, retention, and engagement. Responsibilities for the GM/COO include directing and administering all aspects of the club's operations, ensuring outstanding service for members and guests, and being a mentor and collaborator with the club's staff. The role demands a proactive leader who is detail-oriented, process-driven, and can balance administrative functions with member and staff engagement. The GM/COO will also be expected to partner with the Board to create and execute a strategic membership marketing plan. The ideal candidate will have a minimum of 5-7 years' of progressive leadership experience in a similar club environment, with a strong general management background, and a passion for the industry. Key attributes sought include the ability to establish credibility, strong team-building skills, and a hands-on approach to leadership. The GM/COO should be a confident, diplomatic professional with a keen eye for detail, exceptional writing skills, and a strong understanding of the multi-generational, Southern culture. A bachelor's degree in Hospitality Management is preferred, or substantial experience in the field. The candidate must be able to demonstrate a history of positive net membership engagement and be adept at financial management, strategic planning, and project execution.
Travel Percent
Less than 10%
Functions
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