Job Description

Who we are…

Herbology Cannabis Co is more than just your average cannabis retailer. We are on a mission to rewrite the existing narratives that surround cannabis, one customer at a time. We seek to create an inclusive workplace environment that is fueled by celebrating the intersection of cannabis with creativity, community, and collaboration.

With our approach, we aim to provide only the highest quality of product and service to our customers. We strive to set a new standard of professional excellence in cannabis retail, our highly motivated team is comprised of knowledgeable experts who are committed to making the integration of cannabis into any lifestyle both easy and accessible.

In this role you will...

• Greet customers upon arrival and perform initial check in by checking required ID's.
• Assist new customers with questions; update customer information in point of sale (POS) system
• Ensure the presence of the waiting room, and sales floor is well maintained and stocked during down time.
• Educate customers on cannabis properties and selection of proper genetics according to their desired effect, relief for patients' aliments or per request.
• Fill online orders in a quick and efficient manner; greet and checkout curbside customers ensuring compliance with state regulations.
• Handle customer complaints in a professional manner; escalate to management when needed.
• Maintain product knowledge and keep up on current cannabis trends.
• Accurately use and maintain Point of Sale (POS) system.
• Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting per company policy.
• Assist with inventory counts and additional audits on a regular basis.
• Daily compliance with dispensary policies, including but not limited to the following: state/local regulation compliance, security protocols, access protocols, inventory tracking, dress code, and work schedules.
• Maintain compliance with local and state regulations, company policies and SOPs.

Skills and experience you have...

• Excellent customer service and communication skills.
• Basic computer and information technology skills.
• Previous experience in Cannabis retail preferred but not required.
• Previous experience using a Point of Sale (POS) system preferred but not required.
• Working knowledge of Cannabis products (flower, edibles, vape cartridges, topical lotions, tinctures, rso, etc.).
• Basic understanding of the medical benefits of specific Cannabis products.
• Adhere to all policies, rules, regulations.
• Able to lift up to 25 pounds.
• Ability to work with a team as well as independently.
• Ability and willingness to work flexible hours including evenings, weekends and holidays.
• Must be at least 21 years of age and be able to pass a background check

Benefits

• Health insurance
• Employee discount
• Sales and performance incentives

Pay starts at $15/hour + tips

Herbology Cannabis Co. is an equal opportunity employer and encourages candidates from all backgrounds to apply. We are committed to creating a diverse and inclusive workplace.

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